◆ Year-End & New Year Holiday Schedule (2025–2026)
Thank you very much for your continued support of Wa no Kaori Incense.
Please note that our shop will be closed for the New Year holidays during the following period:
■ Holiday Closure: December 27 (Sat) – January 5 (Mon)
Orders can still be placed during this time, but shipping and customer support will be unavailable.
◆ Shipping Cutoff Dates for 2025 Dispatch
1) For In-Stock Items
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Orders placed by the morning of December 26 (Fri, JST / UTC+9) → Will be dispatched within 2025
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Orders placed after this time → Will be dispatched from January 6 (Tue)
Please note: Large orders may require additional time if restocking is needed.
2) For Manufacturer-Sourced Items
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Orders placed by December 21 (Sun) → Expected to be dispatched within 2025
(However, this may vary depending on each manufacturer’s holiday schedule.) -
Orders placed on or after December 22 (Mon)
→ We will place the order with the manufacturer starting on January 6 (Tue)
→ Dispatch is expected between January 12–15
◆ About the Shipping Time Shown on Each Product Page
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“Ships within 2 days” → In-stock items
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“Ships within 10 days” or “Ships within 14 days” → Manufacturer-sourced items
Please note: Even for “ships within 2 days” items, large orders may require additional restocking time.
◆ Important: Possible Delivery Delays During the Holiday Season
Please be aware that both domestic and international logistics experience significant congestion during this period.
International postal services may experience delays.
Possible causes include:
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Customs congestion
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Local postal service holiday closures
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Increased transportation volume
If you need your items by a specific date or are purchasing gifts,
we kindly recommend placing your order as early as possible.
