Terms of Service

These Terms of Service (hereinafter referred to as “this Agreement”) set forth the conditions for use of the online shop (hereinafter “the Service”) provided on this website by TNK Trading Co., Ltd. (hereinafter “the Company”). Registered users (hereinafter “Users”) shall use the Service in accordance with this Agreement.

Article 1 (Application)

This Agreement shall apply to all matters related to the use of the Service between the User and the Company.

In connection with the Service, the Company may establish various rules and regulations (hereinafter “Individual Provisions”) in addition to this Agreement. Regardless of their title, these Individual Provisions shall form part of this Agreement.

In the event that any provision of this Agreement conflicts with any provision of the Individual Provisions, the provisions of the Individual Provisions shall prevail, unless otherwise specifically provided therein.

Article 2 (Registration for Use)

Applicants for registration shall complete the registration process by agreeing to this Agreement and applying for registration in the manner prescribed by the Company. Registration shall be deemed complete when the Company notifies the applicant of its approval.

The Company may refuse an application for registration if it determines that the applicant meets any of the following conditions, and the Company shall have no obligation to disclose the reasons for such refusal:

  • The application contains false information.
  • The applicant has previously violated this Agreement.
  • The Company deems the registration inappropriate for any other reason.

Article 3 (Management of User ID and Password)

Users shall be responsible for managing their own User ID and password for the Service.

Users shall not transfer, lend, or share their User ID or password with any third party. The Company shall consider any login in which the combination of the User ID and password matches the registered information as being made by the registered User.

The Company shall not be liable for any damages arising from the use of a User ID or password by a third party, except in cases of willful misconduct or gross negligence by the Company.

Article 4 (Sales Contract)

In the Service, a sales contract shall be concluded when a User applies to purchase a product and the Company notifies the User of its acceptance. Ownership of the product shall transfer to the User when the Company hands the product over to the shipping carrier.

The Company may cancel the aforementioned sales contract without prior notice to the User if the User falls under any of the following conditions:

  • The User violates this Agreement.
  • Delivery cannot be completed due to an unknown address or prolonged absence.
  • The Company determines that the trust relationship with the User has been compromised.

Payment methods, shipping methods, cancellation of purchase applications, and return procedures for the Service shall be governed by separate procedures prescribed by the Company.

Article 5 (Intellectual Property Rights)

Copyrights and other intellectual property rights for product photos and other content (hereinafter “Content”) provided by the Service belong to the Company or to legitimate rights holders such as content providers. Users are prohibited from reproducing, reprinting, modifying, or otherwise engaging in secondary use of such Content without permission.

Article 6 (Prohibited Acts)

Users shall not engage in any of the following acts in connection with the use of the Service:

  • Acts that violate laws or public order and morals.
  • Acts related to criminal activities.
  • Acts that infringe intellectual property rights contained in the Service.
  • Acts that destroy or interfere with the functions of the Company’s servers or network.
  • Commercial use of information obtained from the Service.
  • Acts that may interfere with the operation of the Company’s services.
  • Unauthorized access or attempts at unauthorized access.
  • Collection or accumulation of personal information of other Users.
  • Impersonation of other Users.
  • Providing benefits to anti-social forces.
  • Any other acts that the Company deems inappropriate.

Article 7 (Suspension of Service Provision)

The Company may, without prior notice to the User, suspend or interrupt all or part of the Service if any of the following circumstances exist:

  • Maintenance, inspection, or updates of systems related to the Service.
  • Force majeure events such as earthquakes, lightning, fires, power outages, or other natural disasters.
  • Disruption of computers or communication lines due to accidents.
  • Any other circumstances in which the Company deems the provision of the Service to be difficult.

The Company shall not be liable for any disadvantages or damages incurred by the User or any third party resulting from the suspension or interruption of the Service.

Article 8 (Restrictions on Use and Cancellation of Registration)

The Company may, without prior notice, restrict all or part of a User’s use of the Service or cancel the User’s registration if any of the following conditions apply:

  • The User violates any provision of this Agreement.
  • False information is found in the registration details.
  • The credit card reported by the User is suspended.
  • Non-payment of fees or other obligations.
  • No response from the User for an extended period.
  • No use of the Service for an extended period.
  • The Company deems the User’s use inappropriate for any other reason.

The Company shall not be liable for any damages incurred as a result of actions taken under this Article.

Article 9 (Withdrawal)

Users may withdraw from the Service by following the prescribed withdrawal procedures.

Article 10 (Disclaimer of Warranties and Limitation of Liability)

The Company does not warrant that the Service is free from defects, whether factual or legal (including but not limited to defects related to safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, security, errors, bugs, or rights infringements).

The Company shall not be liable for any damages incurred by the User as a result of the Service. However, if the contract between the Company and the User constitutes a consumer contract under the Consumer Contract Act, this disclaimer shall not apply. Even in such cases, except in instances of gross negligence by the Company, the Company shall not be liable for any special damages incurred by the User arising from non-performance or tort.

The Company shall not be responsible for any transactions, communications, or disputes arising between Users or third parties in connection with the Service.

Article 11 (Changes to the Service)

The Company may, without notice, change the contents of the Service or discontinue its provision, and shall not be liable for any damages incurred by the User as a result.

Article 12 (Amendment of the Terms of Service)

The Company may change this Agreement at any time without notice if it deems such changes necessary. Users who begin using the Service after such changes shall be deemed to have agreed to the amended Agreement.

Article 13 (Handling of Personal Information)

Personal information obtained through the Service shall be handled appropriately in accordance with the Company’s Privacy Policy.

Article 14 (Notices or Communications)

Notices or communications between the User and the Company shall be made in the manner prescribed by the Company. Unless the User notifies the Company of changes to the registered information, the Company shall deem the current information valid and send notices accordingly. Such notices shall be deemed delivered at the time of transmission.

Article 15 (Prohibition of Transfer of Rights and Obligations)

Without the Company’s prior written consent, Users shall not transfer, assign, or offer as collateral any rights or obligations under this Agreement or their status under the Service.

Article 16 (Governing Law and Jurisdiction)

This Agreement shall be governed by and construed in accordance with the laws of Japan. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

Any disputes relating to the Service shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of the Company’s head office.